At JIVCHAR TOUR AND TRAVELS PRIVATE LIMITED, we aim to provide a smooth and transparent booking experience. Please read the following policy before making a booking.

1. Cancellation by Customer

Customers may request cancellation of their tour or travel booking by contacting us through our registered mobile number or email. Cancellation charges may apply depending on the booking date, travel date, and terms of the selected package or service provider.

2. Refund

Any eligible refund will be processed after deducting applicable cancellation charges, service charges, booking fees, and non-refundable amounts, as applicable.

3. Non-Refundable Services

Certain services, bookings, advance payments, special offers, hotel bookings, transportation, tickets, or third-party services may be non-refundable. Such conditions will be communicated at the time of booking wherever applicable.

4. Cancellation by Company or Service Provider

If a tour or service is cancelled by us or by a third-party service provider due to operational reasons or unforeseen circumstances, we will make reasonable efforts to provide an alternative arrangement or process an eligible refund according to the applicable service-provider terms.

5. Processing Time

Approved refunds will generally be processed within 7–15 business days, depending on the payment method and banking/payment service provider.

6. No-Show

If a customer does not report for the scheduled tour, hotel, transport, or other booked service, the booking may be treated as a no-show, and the amount may be non-refundable depending on the applicable booking terms.

7. Changes to Booking

Any request to change travel dates, destinations, hotels, transportation, or other services may be subject to availability and additional charges.

8. Contact Us

JIVCHAR TOUR AND TRAVELS PRIVATE LIMITED
Shop No. 06, Ground Floor, 16-1-18/6, Tirumala Complex, Near LIC Bus Stop, Saidabad, Hyderabad, Telangana – 500059

Mobile: 9966606071, 9100126827
Email: jivcharpvtltd@gmail.com